I WAS NOT INFORMED THE PASSENGER SEAT WAS TORN AND WHEN I CALLED THE SALESMAN HE INDICATED HE WOULD CHECK WITH MANAGEMENT BUT SAID SOMETHING THAT HAS MADE ME FURIOUS. APPARENTLY THEY NEW THE SEAT WAS TORN WHICH IS WHY THEY GAVE ME DISCOUNT "REALLY" ADDITIONALLY THE BED...Read more
Wow. We had the worst service ever from a Ford Dealership ever. We also had to deal with the rude and insensitive lying Manny Hernandez. We too paid for "labor" and our truck was not fixed. We had a suspicion about what we were being told about diagnostics that were...Read more
My experience with Shamaley FORD on Lee Trevino & Gateway West was a nightmare!! I took in my truck for a diagnose. My truck had an engine sound. The service Rep (Manny Hernandez) did state that there was a problem cuz of the sound it made. I did have an extended...Read more
I didn't like
- Too long to get an answer from ford
- Unable to work with warranty provider
- Accessibility of service mangers
Do you have something to say about Shamaley Ford? What happened? What can we help you with?