Wow. We had the worst service ever from a Ford Dealership ever. We also had to deal with the rude and insensitive lying Manny Hernandez. We too paid for "labor" and our truck was not fixed. We had a suspicion about what we were being told about diagnostics that were...Read more
My experience with Shamaley FORD on Lee Trevino & Gateway West was a nightmare!! I took in my truck for a diagnose. My truck had an engine sound. The service Rep (Manny Hernandez) did state that there was a problem cuz of the sound it made. I did have an extended...Read more
I didn't like
- Overall treatment was subpar
- Accessibility of service mangers
- Unable to work with warranty provider
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